THE HUB
LTD Video
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Austin Reed
Ballin
Berle
Gitman Brothers
G Manzoni
Hart Schaffner Marx
Jack Victor Clothing
Jhane Barnes
Left Coast Tee
Johnston and Murphy
Raffi Linea Uomo
Remy Leather
S. Cohen
Trafalgar Leather
SHOP BY BRAND
USA/CANADIAN MADE
MEN'S CLEARANCE
WOMEN'S SHOP
DRESSING TIPS FOR MEN
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All items being returned must be sent to The Hub
Ltd and NOT to the manufacturer of the items: See
below.
Return & Exchange Policy
We hope that you will be very happy with your on-line purchases. If, for any reason, you want to return or exchange items purchased on-line, simply send an email to us with a brief description of what is wrong and whether you want an exchange or refund. Please feel free to call if that is easier for you.
Custom Policies:
Menswear: We will refund 50% on any custom made orders for Menswear. If you are not sure, please only purchase one item to test for fit. We will exchange one custom item for a replacement item at the same or greater price.
Women's wear: We will refund or exchange up to one item per category (jacket, pant, skirt) for the Alex St. Claire line. If you are not positive about the fit please only purchase one item per category to test the fit.
A Return Authorization
number will be issued.
Please note that all items returned for exchange or refund must have all tags and must not have been altered, laundered, damaged or worn. All returns or exchanges must be made within three weeks of the delivery of the product.
When returning the package, please send it through
the U.S. Post Office, UPS, or Fedex. Please insure
the package for the full value of the merchandise.
We will credit you with the full amount of the purchase
less any shipping, handling,and restocking charges
that were incurred.
For additional information, please email us at customerservice@thehubltd.com
or call us at 1-866-482-5836.
Please be advised that if three or more items of the same style and size are returned, there may be a 20% restocking charge. If you are not sure about what size you need, please err on the side of caution and purchase one or two first to test them.
All items being returned must be sent to:
The Hub Ltd
2921-D Battleground Ave.
Greensboro NC 27408
Attn: Return Department
please put the R/A number on the package |
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